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Frequently Asked Questions

We hope that any quick questions you may have can be answered here. Please contact us with any additional questions you may have. 

Do you Take Insurance?

To provide you with the utmost confidential and unrestricted services, insurance is not accepted, including EAP. Insurance companies require a diagnosis for treatment and often restrict treatment approach based on diagnosis. This limits clinician's flexibility to allow you a collaborative role in treatment planning. This also limits client’s privacy as reports must be provided to the insurance company and becomes a part of client’s medical record.

Do you Offer a Superbill?

Offering a superbill would be specific to each individual clinician.

What is a Superbill?

A superbill is a receipt of services to include diagnosis. You can then provide this to your insurance company for possible reimbursement based on your policy’s benefits. If you have additional questions about this, you are able to call the customer service line on the back of your insurance card for more information.  

Do you Offer a Sliding Scale?

Sliding scales would be specific to each individual clinician. These slots are often limited, but always worth the ask. 

Do you Offer In-Person Sessions?

This would be specific to each individual clinician. For those who do offer in-person sessions, the office is located at 12401 E. 434d St. S., Suite 271, Independence, MO 64055. We do ask that if you are feeling physically ill and showing symptoms that you do not come into the office, but instead move your appointment to virtual or cancel. 

Do you Offer Virtual Sessions?

Virtual sessions would be specific to each individual clinician. Virtual sessions are based on where the clinician is licensed. Virtual sessions are conducted similar to in-person sessions. All parties participating should be in a secure location that maximized visual and auditory privacy. Virtual sessions are required to be held over a HIPAA compliant system to protect your privacy. 

How do I Book a Session?

You are more than welcome to contact us to book session through our "Contact" tab. Sessions can also be booked directly through the provider you wish to work with. Visit the "Team" tab to learn more about our providers and connect. 

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